In this insightful webinar, legal humorist Sean Carter will provide lawyers with practical tips for how to meet the increasingly difficult burden of talking, emailing, and texting to each client's content. In doing so, he will draw upon current and past nominees from his annual Ethy Awards for the worst ethical behavior to provide poignant reminders of the consequences of failing to meet the requirement. In particular, this webinar will cover:

• The shortening window for "prompt" client communication
• Managing multiple communication avenues
• The reason for most failures of communication
• Avoiding compounding the initial error
• Dealing with the "unreasonable" client
• Ensuring effective communication